Terms & Conditions
Welcome to Rose Petals Designer Boutique. By purchasing our products or using our website, social media pages, or contacting us for custom orders, you agree to the following Terms & Conditions.
1. General
Rose Petals Designer Boutique specializes in customized ethnic and contemporary women’s wear, including bridal outfits, designer blouses, sarees, gowns, and festive wear.
These Terms & Conditions apply to all purchases and services offered through:
Website
Social media platforms
WhatsApp orders
Direct boutique purchases
2. Products
Product images are for reference purposes only; actual colors, embroidery, or fabric shades may slightly vary due to lighting and screen differences.
Customized outfits are designed according to customer preferences and measurements.
Product availability depends on fabric, materials, and design feasibility.
The boutique reserves the right to modify or discontinue designs without prior notice.
3. Pricing & Payments
All prices are listed in Indian Rupees (INR).
Prices may change depending on design complexity, fabric selection, and customization.
Advance payment may be required for custom orders.
Orders are processed only after payment confirmation.
4. Custom Orders
Customers must provide accurate measurements and design references for customized outfits.
Production timelines may vary depending on design complexity and order volume.
Once the design and measurements are confirmed, changes may not be possible during the production stage.
5. Orders & Delivery
Orders are processed after successful payment confirmation.
Delivery timelines may vary depending on location and courier services.
Rose Petals Designer Boutique is not responsible for delays caused by courier partners or unforeseen circumstances.
Customers must provide accurate shipping details to avoid delivery issues.
6. Returns & Alterations
Due to the customized nature of our products:
Returns are not accepted for customized outfits.
Exchanges are accepted only in case of manufacturing defects or incorrect product delivery.
Requests must be reported within 48 hours of delivery with photo/video proof.
Products must be unused and in original condition.
Alteration services may be provided depending on the situation.
7. Product Care
To maintain the quality of designer outfits:
Dry clean recommended for embroidered or maggam work garments.
Avoid harsh detergents or machine washing for delicate fabrics.
Proper garment care helps maintain fabric quality and embroidery work.
8. Intellectual Property
All designs, logos, images, embroidery patterns, and content belong to Rose Petals Designer Boutique.
They may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
Rose Petals Designer Boutique shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
10. Privacy Policy
Customer information collected during purchases is used only for:
Order processing
Delivery coordination
Customer support
We do not sell or share customer data with unauthorized parties.
11. Changes to Terms
Rose Petals Designer Boutique reserves the right to update or modify these Terms & Conditions at any time without prior notice.
12. Contact Information
Rose Petals Designer Boutique
Aliz Building, 2nd Floor
6th Cross Road, Central Avenue
Magunta Layout
Nellore, Andhra Pradesh – 524003
📞 Phone: +91 7842777387
📧 Email: RAJANIKIRAN.kommineni@gmail.com